Family business challenges in 2026 - and physical retail’s comeback

Is physical retail really booming again? And separately, what can family businesses teach us about longevity? In this episode, CEO of the Family Business Association Catherine Sayer shares insights on governance, communication, succession, and how successful family enterprises modernise without losing their DNA. She tells host Grace Jennings-Edquist about the power of next-generation thinking, innovation, and a striking reality: family businesses dominate the Australian economy and employ half the workforce across the nation.   Then, Vicki Leavy, General Manager of JMK Retail, explains the surprising shift back to in-store shopping, why human connection still matters, and the overlooked fundamentals that keep customers coming back. If you’re considering launching a podcast to grow your authority and client base, reach out to our team to learn how we can support you. Business Essentials is produced by soundcartel.com.auSee omnystudio.com/listener for privacy information.