FBU 340: When to Hire Help and What the Head of Customer Success Does at JillFit, with Sara Baker

Today's episode is with Head of Fulfillment and Customer Success AND Head of Coaching at JillFit, Sara Baker. Sara has been working with JillFit for over a decade, and has become an invaluable part of the company. Chances are if you've sent in an email to the company, it's Sara who emailed you back. With Sara at the helm of customer service, Jill has the mental freedom and time to dedicate to the actual growing of the business. You can always take care of customer service yourself, but wouldn't your time be better spent on the bigger dial movers?      Connect with Sara @saralynnbaker   Listen to the Secret Podcast - The Advanced Business Blueprint https://jillfitfree.com/secret-podcast-jillfit/   Get on the Interest List for the Strategy + Scale Mastermind! jillfitfree.com/ssmastermind-waitlist   Jill is a fitness professional and business coach who effectively made the transition from training clients in person and having no time to build anything else to training clients online and actually being more successful. Today, Jill helps other coaches to do the same.   Connect with me! Instagram: @jillfit | @fitbizu Facebook: @jillfit Website: jillfit.com