FCA, SM&CR, and culture, with Dr Matt Connell

In this episode of the CII Radio podcast series, we are joined by Dr Matt Connell, Policy and Public Affairs Director at the Chartered Insurance Institute. At the end of 2019 the Financial Conduct Authority is introducing the Senior Management and Certification Regime. The regime aims to improve culture within firms. But what is culture? And how can you change it? To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/