Federal agencies measure everything from staffing levels to performance goals, but can that predict mission accomplishment?

Agencies collect enormous amounts of information about performance. But those measures don't always answer a fundamental management question: does the organization have the capability to accomplish its mission? My next guest believes federal leaders need a better way to assess readiness. Joining me is John Mullins, founder of Mullins Consulting.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.