Federal Tech Talk - Defining Next-Generation Customer Service

from Federal Fridays with ServiceNow (Government) · host ServiceNow Industries Podcasts

Hear from Kevin Adler, US Army Digital Transformation Advisor, ServiceNow and Doug Rezabek, Director of Strategic Initiatives, SOFtact Solutions, as they discuss the Army Maintenance Application, known as ArMA, and uncover how the US Army deployed a modern application in 12 weeks to service soldiers and their families living in Army housing units.See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Apr 29, 2022

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Federal Tech Talk - Defining Next-Generation Customer Service

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