Feedback at work | Max Farrell of WorkHound

In this episode of Semi-Related, host Chris Torrence sits down with Max Farrell, co-founder of WorkHound, to explore how companies can harness real-time feedback to improve employee retention and create a better workplace environment. Max shares the origins of WorkHound, which began in 2015 as a platform focused on employee engagement for frontline and distributed workers. The conversation dives into the challenges of high turnover in industries like trucking, where employees often feel unheard, and how WorkHound is helping businesses proactively address issues before they lead to attrition. Max explains the importance of making feedback accessible, the role of technology in identifying trends, and how anonymous feedback can prevent problems from escalating. He also touches on the broader potential of WorkHound in various industries, emphasizing that feedback is a key factor in building resilient, future-proof organizations. Join Chris and Max as they discuss the power of listening, the challenges of change management, and the crucial role that feedback plays in fostering a more engaged and satisfied workforce.