Feedback (w/ Laura Green & Zach Ferguson)

For this first Pre-Shift, we’re talking about why it’s so hard for us in hospitality to give and receive feedback effectively and how we can do the work to be better. Guests: Laura Green - licensed counselor and hospitality industry professional at Healthy Pour @healthy.pourZach Ferguson - hospitality industry professional and podcast host at Restaurant Tales Podcast @restauranttalespodcastMore resources to help with feedback:Fixed vs Growth Mindset InfographicDr. Carol Dweck “The Power of Believing You Can Improve” TED TalkBuilding a Feedback CultureMindset by Carol DweckSponsors for this episode: Chefstreams - Interactive Livestream Cooking ClassesWe've worked out a special discount on membership to Chefstreams for Copper & Heat listeners that will save you 40% off the standard membership rate. So you can get an annual membership for $99 instead of the usual $165. To learn more about Chefstreams and take advantage of this special offer, go to chefstreams.com, and enter the invite code COPPER when you request a membership invitation!