Feeling Heard: Feedback, Trust, and Repairing Workplace Relationships with Marlo Lyons

CONNECT WITH JESSI ON LINKEDIN >>> HERE!Most workplace problems are communication problems.But that does not mean they are simple.In this episode of At Work, Under Pressure, Jessi Beyer sits down with Marlo Lyons, executive coach, HR leader, attorney, former investigative reporter, and host of Work Unscripted, to talk about feedback, trust, team dynamics, workplace investigations, leadership growth, and what it really means to make people feel heard.Marlo shares how her career path from journalism to law to HR to executive coaching has always centered on people, stories, and seeing the patterns others miss. She also explains why leaders often mishandle employee feedback, how team perceptions can become self-fulfilling, and why the aftermath of a workplace investigation requires more than sending people back to work and hoping for the best.In this episode, Jessi and Marlo discuss:Why leaders should take employee feedback seriously, even when it feels small or unclearHow trust breaks when employees do not feel safe giving feedbackWhy leaders should avoid “why” questions and use curiosity-based language insteadHow to help employees feel heard even when the answer is noWhat changes as leaders move from task execution to strategic executive thinkingWhy workplace investigations can leave both employees and managers feeling traumatizedHow leaders can dig deeper when someone may be masking pressure, pain, or distressThis episode is for executives, HR leaders, managers, legal teams, coaches, and anyone responsible for feedback, conflict, culture repair, or leading people through hard conversations.Because people do not just need answers.They need to feel heard.CONNECT WITH MARLOLinkedIn (Personal)LinkedIn (Business)InstagramFacebookTikTokYouTubeWebsite