Filling the Talent Gap: Attracting, Training and Retaining the Next Generation of Insurance Professionals

The insurance industry is facing a growing talent gap driven by retirements, shifting workforce dynamics and evolving perceptions of the profession. In this episode, we break down what’s behind the imbalance — and what organizations can do about it.From expanding recruiting beyond traditional backgrounds to investing in early, intentional training, we explore practical ways to attract and retain the next generation of insurance professionals. We also discuss the role of technology, why human connection still matters most, and how reshaping the industry’s story can unlock new opportunity.Whether you’re building a team or building your career, this conversation offers actionable insight on strengthening the future of insurance.