Finding grounded certainty in restaurants | Brandon Poole, BrandGabs | 019

Brandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ discuss the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in your business. Chapters00:46 Introduction03:15 Formative experiences05:24 Building a national brand at Pita Pit07:30 What is grounded certainty?12:01 Grounded certainty in action15:58 Expressing grounded certainty to staff vs guests20:18 How to find grounded certaintySend us Fan Mail📲 Connect with usEmail usFollow on LinkedInMore 7shiftsSpotify | Apple Podcasts | Google PodcastsSubscribe to Food Runner, our Monthly Restaurant Newsletter7shifts on YouTubeFollow us on TikTokRead the 7shifts BlogAbout Us7shifts is the restaurant HR platform helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants.