Fire Clients - or Prune Your Client Garden - with Erick Simpson

Fire Clients - or Prune Your Client Garden - with Erick Simpson and Karl Palachuk Recently, our friend Erick Simpson blogged that "end of year" is a great time to fire some clients. He and Karl are pretty much in agreement on that, but look at it from different perspectives. Erick was on the ChannelPro Network podcast and talked about this approach. So, Karl wrote a blog post about the same topic from a different perspective. In this interview, Karl interviews Erick about why you might want to get rid of some clients and how it can actually result in making more profit AND making your staff a lot happier. Background articles: - Erick's blog: https://ericksimpson.com/erick-simpsons-msp-newsletter-october-2022-its-time-to-fire-some-customers/ - ChannelPro podcast: https://www.youtube.com/watch?v=4MI15aTE1DU (ChannelPro Weekly podcast #245). - Karl's Blog: https://blog.smallbizthoughts.com/2022/11/fire-clients-and-give-better-service.html Erick is, of course, the author of some of the best selling books on Managed Services, and is a great coach, trainer, and mentor for many in the community. You can catch up with him at https://ericksimpson.com. Sponsor Note: FieldEffect MSPs are frequently at the forefront of cyber security challenges. Between changing customer expectations and the growing threat landscape, you are stretched thin. Need a helping hand? Download research sponsored by FieldEffect, and learn how offering MDR increases revenue, simplifies operations, and maximizes margins for MSPs. This independent analysis explores the growing managed detection and response (MDR) market and how MSPs can differentiate their managed security service with the right MDR solution. You'll also find insights from five MSPs who have added covalence, a hybrid MDR solution, to their offerings and the positive impact it has had on business. Want to learn more? Check the link in the show notes. https://hubs.li/Q01cPMsj0 :-) Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.