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EPISODE · Aug 31, 2020 · 21 MIN

Fireside chat: Getting real on driver recruitment, retention costs

from FreightWaves LIVE: An Events Podcast · host FreightWaves

Chad Hendricks, president of Brand Outcomes said companies will say retention is really important, and have metrics they are tracking, but those KPIs, he said often “don’t match up to the actual health of the organization.” Hendricks and Max Farrell, CEO of Workhound, a feedback platform for frontline workers, participated in a fireside chat about driver turnover during FreightWaves’ Carrier Summit today. Article FreightWaves virtual events Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

What this episode covers

Chad Hendricks, president of Brand Outcomes said companies will say retention is really important, and have metrics they are tracking, but those KPIs, he said often “don’t match up to the actual health of the organization.” Hendricks and Max Farrell, CEO of Workhound, a feedback platform for frontline workers, participated in a fireside chat about driver turnover during FreightWaves’ Carrier Summit today. Article FreightWaves virtual events Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

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Fireside chat: Getting real on driver recruitment, retention costs

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Frequently Asked Questions

How long is this episode of FreightWaves LIVE: An Events Podcast?

This episode is 21 minutes long.

When was this FreightWaves LIVE: An Events Podcast episode published?

This episode was published on August 31, 2020.

What is this episode about?

Chad Hendricks, president of Brand Outcomes said companies will say retention is really important, and have metrics they are tracking, but those KPIs, he said often “don’t match up to the actual health of the organization.” Hendricks and Max...

Can I download this FreightWaves LIVE: An Events Podcast episode?

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