EPISODE · Jun 2, 2026 · 10 MIN
First-90 Client Sprint: A Tactical Playbook to Win 25 Private‑Pay Clients Without Burning Cash
from The Home Care CEO
This episode gives a practical, tactical playbook for the first 90 days after licensing (or the last 90 days before) so new agency owners can secure the first 15–25 private‑pay clients without blowing their cash runway. Daniel, Claire, and Sophia walk through a prioritized channel mix (hospital discharge commitments, senior living partnerships, targeted direct mail, and community events), three pricing/packaging thresholds ($28/hr baseline, $38/hr standard, $55/hr premium), and the weekly KPI cadence you must run to measure traction. Claire explains compliant pre‑license MOUs and a Florida Medicaid enrollment example that often changes referral timing. Sophia translates the plan into founder actions — what to say, who to call first, and how to emotionally survive slow weeks. The episode ties every tactic back to Scott McKenzie’s direct experience launching 531+ agencies and delivers a one‑page sprint checklist, three outreach scripts, and an ROI guardrail to protect payroll.
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First-90 Client Sprint: A Tactical Playbook to Win 25 Private‑Pay Clients Without Burning Cash
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