EPISODE · Oct 31, 2022 · 16 MIN
First Impressions of the New Salesforce and Google CCaaS Platforms
from CX Today · host CXToday.com
CX Today's Charlie Mitchell hosts Zeus Kerravala, Founder and Principal Analyst at ZK Research.In this session, we discuss the entrance of Salesforce and Google in the CCaaS space, considering:Who is the target market for the Salesforce Contact Center?How hard will Google go on CCaaS?The current state of the CCaaS market
Embed this episode
NOW PLAYING
First Impressions of the New Salesforce and Google CCaaS Platforms
0:00
16:32
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of CX Today?
This episode is 16 minutes long.
When was this CX Today episode published?
This episode was published on October 31, 2022.
Can I download this CX Today episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!