First Opinion: Why Patients Are Turning to AI Before Their Doctor

In this episode, we explore a growing trend that’s quietly reshaping health care — patients are using AI tools like ChatGPT to self-diagnose before ever speaking to a doctor.Backed by new global survey data, we unpack what this shift means for clinicians, trust, and the future of care delivery.If you lead a team, run a practice, or work in any client-facing field, this conversation will hit home. Because health care isn’t the only industry where AI is becoming the first opinion.