First Things First: Get the Fundamental Customer Experience Right

from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss

In this conversation with Matt Baer—Chief Digital and Customer Officer at the longstanding, iconic retailer Macy's—shares key insights on the importance of getting the fundamental customer experience right before anything else.

Episode metadata supplied by the publisher feed · Published Dec 2, 2022

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First Things First: Get the Fundamental Customer Experience Right

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