EPISODE · Jul 24, 2026 · 22 MIN
Five utilities fail to meet customer service goals
from The Capitol Pressroom · host WCNY
July 24, 2026 - Public Service Commission CEO and Chair Rory Christian visits the studio to explain how financial penalties are used to incentivize better customer service by New York's utility operators. We also discuss the state utility regulator's role in developing future nuclear power and data center projects.
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Five utilities fail to meet customer service goals
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