Fixing FAFSA—Lessons From the Rollout

In this episode of dotEDU, Sarah Spreitzer and Mushtaq Gunja give an update on the unprecedented workforce cuts at the Department of Education and share their concerns about the immediate and long-term implications for higher education.   After that, the hosts take a look back at the troubled rollout of the new FAFSA system. Jeremy Singer, president of the College Board, talks about his time at the Department of Education last year leading the FAFSA relaunch effort at Federal Student Aid. He shares firsthand insights into what went wrong, the challenges of managing a large-scale federal program, and the lessons learned from the rollout.  Send suggestions, links, and questions to @ACEducation on X or Bluesky or email [email protected]. Here are some of the links and references from this week's episode: Education Department Lays Off Nearly Half of Staff Inside Higher Ed | March 11, 2025 Department of Education Investigating 60 Colleges and Universities Over Antisemitism Claims CNN | March 11, 2025 Restoring Public Service Loan Forgiveness The White House | March 7, 2025  White House Cancels $400 Million in Grants and Contracts to Columbia The New York Times (sub. req.) | March 7, 2025  Johns Hopkins Plans Staff Layoffs After $800 Million Grant Cuts The Wall Street Journal (sub. req.) | March 11, 2025 USDA Halts Millions in Funding for University of Maine System Portland Press Herald (sub. req.) | March 11, 2025 What Is the FAFSA Simplification Act? Federal Student Aid FAFSA Is Officially Out, and Everyone Is Cautiously Optimistic The Washington Post (sub. req.) | Nov. 21, 2024 Flawed FAFSA Rollout Leads to 11.6% Drop In Students Filling Out the College Financial Aid Form Chalkbeat Colorado | July 8, 2024 New Clearinghouse Data Shows Freshman Enrollment Has, in Fact, Increased Diverse: Issues In Higher Education | Jan. 23, 2025