Fixing patient flow in healthcare

Host Jordan Sollof is joined in the latest episode of Digital Health Unplugged by Alcidion’s Paul Deffley and Tracy McClelland to discuss patient flow and why getting it right is essential for safety, efficiency and patient experience. Deffley, UK managing director and chief medical officer, and McClelland, chief clinical information officer at Alcidion, discuss the firm’s new handbook on improving patient flow across healthcare systems. They also highlight a real-world example of patient flow at South Tees Hospitals NHS Foundation Trust. The discussion then turns to the the key findings and recommendations in the Public Policy Projects report on bed management and patient flow that Alcidion were involved in. Lastly, the pair give their best tips for hospital leaders wanting to improve flow starting tomorrow, before discussing the other developments planned for 2026 for Alcidion. Guests: Paul Deffley, UK managing director and chief medical officer at Alcidion Tracy McClelland, chief clinical information officer at Alcidion