Fixing the Foundation: Microlearning Solutions for Parts Managers with Chris Craig

Chris Craig, FixedOps Content Developer at RockEd, joins Kaylee Felio to dive into the launch of Rocket’s powerful new training curriculum for parts departments. They get gritty on why parts managers and associates have been overlooked—until now.From microlearning and gamification to actionable reporting and industry certification, Chris Craig breaks down how RockEd is changing the game for parts teams across the country. If you’re ready to fix the foundation, turn inventory faster, and give your team smarter tools, this episode brings the insights, energy, and optimism you need.--------------------------------------------TakeawaysMicrolearning Empowers Busy TeamsGamification Drives EngagementIndustry-Recognized CertificationChapters00:00 Military training and education04:21 Balancing Army duties and work06:40 Rocket's microlearning solution for dealerships10:40 Understanding the parts manager role14:25 Accessing Rocket Preview Mode17:17 Rocketified learning platform overview20:18 Checking out the RockEd appKaylee FelioLinkedIn: https://www.linkedin.com/in/kayleefelioWebsite: https://www.partsedge.comChris CraigLinkedIn: https://www.linkedin.com/in/chris-topher-craigRockED Websitehttps://www.rocked.us/technician-skills