Fixing the Frontline: Ron Taylor on the Social Care Crisis and the Power of EQ

From caring for his grandfather in the 1980s to managing 13 care homes across the north of Scotland today, this Unmuted episode guest delivers a masterclass in how EQ has been the vital core of delivering successful care.Ron Taylor is the Managing Director of the award-winning Parkland Care Homes and with over 30 years in this sector he pulls no punches regarding the “heinous” financial pressures it faces including a staggering 15% pay gap between social care workers and the NHS.He shares his thoughts on why the social care sector is the "lost cousin" of the NHS, how fixing "bed blocking" requires a total rethink of care funding and his manifesto for the government, including a £15/hour minimum wage for social care workers.Beyond the politics, we explore Ron’s unique leadership philosophy: why he recruits for Emotional Intelligence (EQ) over IQ, and how "servant leadership" allows his frontline managers to focus on what matters most—the residents.Listen to this episode of Unmuted by following the link in the bio or searching Become Unmuted on your favourite streaming platform.#socialcarecrisis #socialcarefunding #parklandcarehomes #caremanifesto #careleadershipMusic: 'Spirit of Fire' - fiftysounds.comShare your reactions, questions, the insights you get from our episodes.Don't forget to follow us on Become Unmuted on Instagram and Facebook for even more from Unmuted.