Fixing Treatment Gaps, Improving Systems, and Optimizing Care

In this episode of Podiatry Practice Mastery, I share how I handled a slower clinic day with three hours of unexpected openings, fixed a major QR code error that impacted patient education, and explored strategies for managing EMR transitions while improving workflows. I’ll also walk you through patient cases involving orthotics, plantar fasciitis, nail avulsions, and functional hallux limitus, and how I used these insights to optimize care.What You’ll Learn in This EpisodeHow I handle unexpected clinic downtime and keep productivity highWhy I switched from Athena to ModMed for better cost efficiencyHow QR code errors can affect patient education, and how to fix themKey strategies for improving orthotic fittings and plantar fasciitis careHow to manage patient reviews after Google Business profile issuesWhy You Should ListenIf you’ve ever faced unexpected openings in your schedule, struggled with practice management tools, or wanted to optimize patient education, this episode will give you actionable insights to streamline your workflows and improve both patient outcomes and clinic efficiency.Key Topics Covered[0:00] Why I switched from Athena to ModMed for better EMR cost control[1:08] How a simple QR code error disrupted patient education[2:15] Fixing Google Business suspensions and managing reviews[3:20] Handling a slow clinic day with only 11 appointments[4:00] MVP patient cases: orthotics, plantar fasciitis, and nail avulsions[5:01] Using the shoe liner test to solve toenail issues[6:03] Managing metatarsalgia, hallux limitus, and functional footwear[7:18] Lessons from balancing admin fixes with patient care👉 Listen now to discover how I balance practice management challenges with delivering better patient outcomes!