Flexible and intelligent collections for improved returns, with Hannah Baynham

Getting out of debt has never been harder, and, yes, a sluggish economy and the cost of recovering from a global pandemic play a big role in this, but lenders are not entirely blameless. For too long, it felt cheaper to deliver rigid and unpleasant collections processes, because 'it's not like the customer has a choice'. But they do, they have the most important choice available: to pay or not to pay.Collections is not just about 'how do we make the customer pay', it's about 'how do we let them pay' and so, yes, getting out of debt has never been harder, but in today's episode, Hannah Baynham explains how Haboo Money is fixing this with personalised, flexible and intelligent collections.Haboo Money can be experienced at https://www.haboomoney.com/Hannah can be reached on LinkedIn at http://linkedin.com/in/hannah-baynham/As is Haboo, at https://www.linkedin.com/company/haboo-moneyI'm on LinkedIn, too, of course, at https://www.linkedin.com/in/brendanlegrange/ as is the show https://www.linkedin.com/company/how-to-lend-money-to-strangersYou can support the show by buying one of my guests via the affiliate links on my site (it doesn't cost you anything extra): https://www.howtolendmoneytostrangers.show/recommended-readsCommercial partners include (when you click one of these affiliate links, I earn a small commission but you won't pay a cent more)ProtonVPN Browse privately with a community-owned secure VPN that safeguards your privacy. https://go.getproton.me/aff_c?offer_id=26&aff_id=12767Ogma Risk & Analytics: Customized risk management and analytic consulting for you https://www.ogmara.com/?utm_source=HTLMTS&utm_medium=banner&utm_campaign=OGMA+intro&utm_id=2501Friends of the show include: https://www.ontap.co.za/pages/hoedspruit-store-details (for all your Hoedspruit-based bathroom needs), https://www.joinhumoni.com, and https://chaos-out-of-order.com/And since you like podcasts, I'm also co-create hAIghtened senses with Christo van Zyl, in which looks at the intersection between human senses and technologyKeep well, Brendan Hosted on Acast. See acast.com/privacy for more information.