Flexible working requests - the fundamentals and the future

Jo Broadbent, counsel knowledge lawyer at Hogan Lovells, guides you through the fundamentals of handling flexible working requests and discusses the future of flexible working in the post-pandemic workplace. We discuss the law and best practice when responding to requests; practical steps to avoid indirect discrimination complaints; learning points from the recent case of Thompson v Scancrown Ltd (t/a as Manors); flexible working requests post-pandemic; and the Government's proposed reforms to the Flexible Working Regulations 2014.