Flipping the Script | EPISODE 50 SPECIAL

Hello connectors, Alden here! Today we have a very special episode, because I’ll be interviewing somebody very important to the show: Dr.Robert Groves. Dr. Groves is a health care veteran with 40 years of experience spanning various sectors, including private practice, start-ups, delivery systems, and insurance. As the Executive Vice President and CMO of Banner|Aetna, he's known for advancing health technology and programs that enhance access, lower costs, and streamline care. Notably, he led the formation and success of one of the first and most effective Accountable Care Organizations (ACOs) at Banner Health. He is recognized for pioneering innovative health solutions such as text-based care, virtual reality for caregivers, and AI for prior authorizations, contributing to significant patient outcomes and cost savings. His expertise makes him a respected speaker and advisor, sharing insights with major healthcare entities and hosting influential guests to this podcast to discuss all the problems and nuances of the healthcare system. He also happens to be my father. Our conversation today covers everything from clinical decision support to the role of AI in modern healthcare, and we discuss how we might finally get rid of Prior Authorization once and for all. I hope you’ll enjoy this conversation as much as I did, but that seems unlikely because—again—he’s my dad. Are you ready to connect? Chapters (00:00:05) - The Groves Connection: Meeting the Host of the Podcast (00:04:38) - In the Elevator With an Unruly Child (00:06:33) - Post-Middle School Struggles (00:08:36) - Primary Care Doctors: The Inspiring Moment (00:14:36) - In terms of mentorship, (00:16:35) - On His Love of Reading (00:18:06) - Post-Med School: The Experience (00:20:53) - The Big Problems in Healthcare (00:29:11) - The Need for Clinical Decision Support (00:38:01) - The fundamental attribution error in healthcare (00:45:51) - Prior Authorization (00:52:07) - What is Clinical Decision Support (Clinical Review Board)? (00:55:01) - What Can the Public Do to Improve Healthcare Literacy? (01:00:22) - Interviewer / Guest: Alden (01:01:13) - The Groves Connection