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Flipping the Script on Customer Advocacy - Polly Lambert, Head of Global Marketing, Retail Directions episode artwork

EPISODE · Jan 20, 2022 · 42 MIN

Flipping the Script on Customer Advocacy - Polly Lambert, Head of Global Marketing, Retail Directions

from Get Amplified · host Amplified Group

Send us Fan MailCustomer Advocacy is the ultimate teaming between customer and vendor. Polly Lambert, an expert in advocacy in the Tech Industry joins Sam and Vic to share some thought provoking ideas on how to get the best from your Advocacy Program, whatever size company you are.  Vic apologises in advance for her whooping - but it is a great example of sub consciously doing the right thing, and learning for next time to make it conscious and deliberate!  (This will make sense when you listen!)Polly’s definition of Customer Advocacy:“Using the voice of those who have, to earn the trust of those who could.”Get a quick view of our conversation and key takeaways in the blog: Flipping the Script on Customer Advocacy - Amplified GroupWe would love you to follow us on LinkedIn! https://www.linkedin.com/company/amplified-group/

What this episode covers

Send us Fan Mail Customer Advocacy is the ultimate teaming between customer and vendor. Polly Lambert, an expert in advocacy in the Tech Industry joins Sam and Vic to share some thought provoking ideas on how to get the best from your Advocacy Program, whatever size company you are. Vic apologises in advance for her whooping - but it is a great example of sub consciously doing the right thing, and learning for next time to make it conscious and deliberate! (This will make sense ...

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Flipping the Script on Customer Advocacy - Polly Lambert, Head of Global Marketing, Retail Directions

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Frequently Asked Questions

How long is this episode of Get Amplified?

This episode is 42 minutes long.

When was this Get Amplified episode published?

This episode was published on January 20, 2022.

What is this episode about?

Send us Fan MailCustomer Advocacy is the ultimate teaming between customer and vendor. Polly Lambert, an expert in advocacy in the Tech Industry joins Sam and Vic to share some thought provoking ideas on how to get the best from your Advocacy...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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