Flying the unfriendly skies: how "revenge tourism" is helping make a mess of the airline industry

Ticket prices are through the roof. Flights are getting cancelled in waves last-minute. Crews seem short-staffed. What the heck is going on in the airline industry, and is there any relief in sight? Dr. Benjamin Altschuler is an Associate Professor at the School of Sport, Tourism and Hospitality Management at Temple University, and takes a look at the factors fueling the current crunch on airline companies, including a concept called "revenge tourism." While his long-term view about the logistics surrounding air travel are optimistic, he wants people to heed his short-term warning: if you're preparing to fly, pack your bags and plenty of patience.