EPISODE · Mar 8, 2026 · 15 MIN
Follow-Up That Wins Business
from PM Collective - The ART of property management · host Ashleigh Goodchild
Send us Fan MailWe ask Elise Whitmore how she runs fast, human follow-ups that turn uncertain leads into loyal clients. From two-minute callbacks to personality-based notes, she shares the cadence, tools, and boundaries that keep a pipeline full without burning trust.• Two-minute response to new investor leads• Three-day check-in then tailored cadence• “No” treated as “not now” with three-month recontact• Phone-first follow-up, email or SMS as backup• Box+Dice tasks and rich notes to track context• 20–27 daily follow-up calls with clear next steps• Reading personalities to balance rapport and direct asks• Strong pricing discipline and walk-away criteria• Weekly email updates and Instagram as proof of activity• Handwritten touches that strengthen retention• Focus on three channels done well, not seven mediocre• Consistency and micro choices building long-term momentumThis podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)Support the show
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Follow-Up That Wins Business
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