EPISODE · Feb 18, 2026 · 9 MIN
For feds and retirees, uncertainty is creeping in as customer‑service problems and new personnel rules raise fresh questions about stability and fairness in the system
from The Federal Drive with Terry Gerton
OPM’s customer‑service struggles are coming at the same time the agency is rewriting policies that affect job security and appeals. We’ll unpack what it all means for people counting on a stable, fair system with John Hatton, staff vice president for policy and programs at NARFE.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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For feds and retirees, uncertainty is creeping in as customer‑service problems and new personnel rules raise fresh questions about stability and fairness in the system
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