For the Love of Hospitality: Workplace Secrets That Actually Work with Mike Lindsey & Kimberly Love-Lindsey

In this episode of Science of Service, we meet Mike Lindsey & Kimberly Love-Lindsey - the husband-and-wife duo behind the fast-growing Lindsey Food Group. From finding love on the restaurant floor to launching their first concept during the height of the pandemic, their story is one of risk, resilience, and rewriting the rules of hospitality.They share how they turned tough industry lessons into a people-first culture that prioritizes fair pay, trust, and training - and how that’s helped them grow from one restaurant to ten in just five years. Learn why service charges matter, how leadership begins at orientation, and why their kitchens are proudly homegrown.If you’re building a business that feeds both people and purpose, this episode has heart, hustle, and a lot of love to help you on the way.Lillie Pearl, Richmond, VAScience of Service blog