Forecasting Consumer Care Trends
from Edge Perspectives Hosted by Vizient
How will Amazon-style convenience and a shaky economy reshape physical therapy, orthopedics and post-acute care? Host Tori Richie talks with Sg2 experts Donnelle Jageman and Nikita Arora about the “Economy & Consumerism” impact factor from this year’s Impact of Change® Forecast. The trio unpacks the surge in at-home and direct-to-consumer PT/OT, the growing clout of price-sensitive patients, and why care orchestration can transform one therapy visit into years of loyalty. We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.
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