EPISODE · Jul 18, 2023 · 44 MIN
Former Workrise COO and current CEO of Gigs, Allen Narcisse on transforming the labor market, building Uber Eats, Lyft, and Gigs, and the impact of AI and automation on jobs
from Between Two COO's with Michael Koenig · host Allen Narcisse, Michael Koenig
Join us as we sit down with Allen Narcisse, former COO at Workrise and co-founder and CEO of Gigs, for an enlightening conversation about his journey in the gig economy. Allen takes us through his career trajectory, starting from his initial venture, eBuyLine, to his stints building Uber and Lyft, and finally, to his current venture, Gigs. Listen in as Allen shares valuable insights on building marketplaces, the importance of a great first impression, and the inspiration behind Gigs. In the second part of our discussion, we explore the intricacies of operating a gig economy platform. Allen shares the three-step process Gigs uses to source jobs and engage job seekers and the crucial role of having a team with previous founders, Lyft, and Uber DNA. He also shares his perspective on prioritization and ensuring the team has the resources and talent to accomplish winning moves. In the final part of our conversation, we discuss the future of the labor market in the face of automation and AI. Allen shares his thoughts on the need for job seekers to be equipped with the right information and tools to navigate the changing job market. Tune in to hear more about Gigs’ business model, the cost per application model, and how it ensures employers only pay for qualified applicants. Finally, we touch on the implications of automation on the labor force and the need for better communication between employers and workers. Links: Gigs - https://getgigs.co/ Allen Narcisse - https://www.linkedin.com/in/allen-narcisse/ Michael Koenig -https://www.linkedin.com/in/michael-koenig514/ Episode URL - https://betweentwocoos.com/gigs-ceo-allen-narcisse Between Two COO's - https://betweentwocoos.com --------- EPISODE CHAPTERS WITH SHORT KEY POINTS --------- (0:00:12) - Building the Gig Economy Alan discussed founding eBuyLine, Uber/Lyft, Workrise, and Gigs, and the importance of making a great first impression in the job placement sector. (0:08:48) - Gigs CEO Discusses Approach and Operations Alan discussed Gigs' three-step process, the importance of team DNA, prioritizing and providing resources and talent. (0:16:01) - Forming the DNA of a Company Allen Narcisse and I discussed customer focus, courageous conversations, scaling information, psychological safety, and everyone's opportunity to weigh in. (0:25:11) - Ownership and Coaching for Great Company Hiring ambitious people, setting mutual expectations, weaving values into decisions, allowing mistakes, and coaching rather than filling gaps are discussed. (0:33:21) - Empowering Job Seekers, Addressing Automation Allen Narcisse and I discussed Gigs' business model, job seekers' empowerment, cost per application, automation's implications, and employer-worker communication.
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What this episode covers
Ever wondered what it takes to thrive in the gig economy arena? Hold on to your seats as we discuss the intricate world of the gig economy with none other than Allen Narcisse, the former COO at Workrise and the brain behind Gigs. Together, we traverse his career landscape, from his initial venture, eBuyLine, through his time at Uber and Lyft, to his current endeavor, Gigs. He unpacks lessons learned along the way and shares profound insights on the significance of an outstanding first impression, building powerful marketplaces, and the inspiration that gave birth to Gigs. As we progress, the conversation takes an exciting turn. We delve deep into the mechanics of operating a gig economy platform like Gigs. Allen details the unique three-step process Gigs employs to source jobs and engage job seekers, underlining the importance of having a team that carries the DNA of previous founders, Lyft and Uber. Allen also sheds light on his understanding of prioritization, emphasizing the need to ensure that the team is adequately resourced to make winning moves. Lastly, we address the big elephant in the room: the future of the labor market amidst automation and AI. Allen articulates his thoughts on the necessity for job seekers to be equipped with the right information and tools to navigate this rapidly changing job market. We dissect Gigs’ business model, the cost-per-application model that ensures employers only pay for qualified applicants. Finally, we touch on the effects of automation on the labor force and the urgent need for improved communication between employers and workers. This is a conversation you wouldn't want to miss!
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Former Workrise COO and current CEO of Gigs, Allen Narcisse on transforming the labor market, building Uber Eats, Lyft, and Gigs, and the impact of AI and automation on jobs
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