Fostering community and belonging in the restaurant biz | Ellen Yin, Founder of High Street Hospitality | 049

Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into building great restaurant teams. We explore their stories, their strategies, and valuable lessons on running restaurant teams. Hosted by D.J. Costantino. Presented by 7shifts.In this episode of the Pre-Shift Podcast, host DJ Costantino talks with Ellen Yin, founder and co-owner of High Street Hospitality Group. Ellen shares her journey from a high school summer job to running celebrated dining establishments. The discussion focuses on the importance of building a strong sense of community and belonging within her restaurants. Ellen emphasizes the significance of respecting and empowering employees and effective recruitment, training, and career development strategies. She also highlights the challenges and successes in maintaining a consistent and supportive team culture across multiple restaurant concepts.00:00 Introduction to the Pre-Shift Podcast00:14 Meet Ellen Yin: Founder of High Street Hospitality01:14 Ellen's Journey into the Restaurant Industry04:43 The Success and Longevity of Fork06:55 Building a Strong Team Culture14:00 Recruitment and Career Development Strategies22:08 Challenges and Overcoming Obstacles26:40 Future Goals and Exciting Developments29:54 Conclusion and Final ThoughtsSend us Fan Mail📲 Connect with usEmail usFollow on LinkedInMore 7shiftsSpotify | Apple Podcasts | Google PodcastsSubscribe to Food Runner, our Monthly Restaurant Newsletter7shifts on YouTubeFollow us on TikTokRead the 7shifts BlogAbout Us7shifts is the restaurant HR platform helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants.