Fostering community and belonging in the restaurant biz | Ellen Yin, Founder of High Street Hospitality | 049

Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into building great restaurant teams. We explore their stories, their strategies, and valuable lessons on running restaurant teams. Hosted by D.J. Costantino. Presented by 7shifts. In this episode of the Pre-Shift Podcast, host DJ Costantino talks with Ellen Yin, founder and co-owner of High Street Hospitality Group. Ellen shares her journey from a high school summer job to running celebrated dining establishments. The discussion focuses on the importance of building a strong sense of community and belonging within her restaurants. Ellen emphasizes the significance of respecting and empowering employees and effective recruitment, training, and career development strategies. She also highlights the challenges and successes in maintaining a consistent and supportive team culture across multiple restaurant concepts. 00:00 Introduction to the Pre-Shift Podcast 00:14 Meet Ellen Yin: Founder of High Street Hospitality 01:14 Ellen's Journey into the Restaurant Industry 04:43 The Success and Longevity of Fork 06:55 Building a Strong Team Culture 14:00 Recruitment and Career Development Strategies 22:08 Challenges and Overcoming Obstacles 26:40 Future Goals and Exciting Developments 29:54 Conclusion and Final Thoughts Send us Fan Mail 📲 Connect with us Email us Follow on LinkedIn More 7shifts Spotify | Apple Podcasts | Google Podcasts Subscribe to Food Runner, our Monthly Restaurant Newsletter 7shifts on YouTube Follow us on TikTok Read the 7shifts Blog About Us 7shifts is the restaurant HR platform helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants.