Fostering Great Relationships in Clinic - Principals

In this episode of the Osteobizness Podcast, host Gilly Woodhouse, award-winning business coach, discusses the key role of clinic principals in fostering a positive environment and building strong relationships within their clinics. She emphasizes the need for clear leadership, alignment with the clinic's core values, and strategic hiring to attract and retain a great team. Gilly also highlights the importance of mentoring, effective interviewing, and supporting new graduates' transition into the clinic, addressing their desires for a supportive community and financial security. Practical tips like scheduling new associates in advance, using quality team images, and creating a clinic handbook are shared.Core Values and Vision (00:04:21) Importance of knowing and aligning with core values, vision, and mission to attract and retain a great team.Principle's Role and Support (00:26:16) The importance of guidance and support for associates, as well as the potential negative impact of neglecting their mentorship.Understanding the Needs of New Graduates (00:28:42) Insights from new graduates, including their desire for mentorship, a supportive environment, and financial security.Advice for Principals and Associates (00:31:18) The importance of delivering on promises and providing support, as well as a message for associates.BEST MOMENTS "Leadership is not a dictatorship; it's about having a two-way dialogue with everyone in the team." "Start with knowing what you stand for and what you want your clinic to stand for in your community; that's so important.""It was a particular worry to them about earning enough money to feel secure that they could pay their bills."VALUABLE RESOURCESAre You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.CONTACT METHODhttps://www.instagram.com/gillywoodhouse/[email protected]://facebook.com/Osteobiz/ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.This show was brought to you by Boost and Bloom.