Fostering Meaningful Health Plan Engagement with Dan McDonald

From HIMSS in Las Vegas, Michael chats with Dan McDonald, Co-Founder and CEO of 86Borders. Together, they discuss the impetus for starting 86Borders, what actually drives meaningful engagement with health plans, why members often struggle to connect with health plans, why human connection is important amid the automated outreach landscape, how Dan measures success for members and health plans, and much more. Learn more about 86Borders at www.86borders.com.

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This episode was published on March 20, 2026.

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