Four Days, Full Hearts: Morganne August on The Secret Sauce to Happy Employees

Morganne August is a former English teacher who found herself in digital marketing and account management by way of a few local startups. Driven by curiosity and the value of lifelong learning, Morganne enjoyed the fast-paced startup environment, but always found herself more interested in the company-employee relationship than in driving leads.She now leads Geear’s hiring efforts, supports managers and leaders in growing their people, and shapes the employee experience and company culture as the Director of People Operations. Morganne resides in Richmond, Virginia and is a passionate volunteer for and advocate of the CARITAS Works Program. She believes everyone deserves a work life that enriches their financial stability, mental health, and social well-being.Geear is a remote-first digital agency that runs toward the toughest marketing challenges financial institutions and industrial manufacturers face.Taking care of your people is the secret sauce to a thriving business, and if you’re not treating them like the rockstars they are, you might be missing the boat. In this episode, we dive into the world of the four-day work week with Morganne August, the Director of People Operations at GEAR, who’s been rocking this model for two years. We chat about what it really means to care for your employees, which isn’t just about throwing perks at them, but giving them the autonomy and flexibility they crave. This isn’t just a trend; it’s a game-changer, especially as we explore how to balance productivity with well-being in a fast-paced work culture. So, if you're curious about how to make the four-day work week a reality for your team, you’re in for a treat!The conversation dives deep into the transformative idea of a four-day workweek, a concept that has captured the imagination of many but remains elusive for most. Morganne August, the Director of People Operations at Gear, shares her firsthand experience of implementing this innovative work model. The episode opens with Kent Knievel welcoming Morgan and immediately setting the stage for a discussion that is as practical as it is thought-provoking. Morgan recounts how the seed for the four-day workweek was planted—first hinted at in a whimsical employee engagement survey response long before she joined the company, and then reignited by the success of a pilot program in the UK that demonstrated significant boosts in both employee satisfaction and productivity. She emphasizes that the essence of this shift is not just about reducing hours but about fundamentally rethinking how work is done to enhance focus and efficiency.As the discussion unfolds, Morganne elaborates on the mechanics of the four-day workweek as implemented at Gear. The company adopted the 180-100 model: achieving 100% of the output expected in 80% of the time, all while maintaining 100% pay. This model encourages employees to prioritize impactful work, necessitating a culture of essentialism where every task is evaluated for its necessity and value. The introduction of universal days off—Fridays—further highlights the company's commitment to work-life balance, allowing employees to manage their personal responsibilities while remaining engaged in their professional roles. Through this approach, Morgan illustrates how Gear fosters a culture of autonomy and trust, which empowers employees to take ownership of their time and productivity.The episode wraps up with a reflection on the results of the four-day workweek experiment. Morganne shares metrics indicating that employee satisfaction scores skyrocketed post-implementation, even while productivity remained steady. However, she cautions that such initiatives require continuous nurturing and cannot be treated as a one-off solution. The key takeaway is that the four-day workweek is not merely a perk but a radical shift in organizational culture that demands commitment from leadership and clarity in expectations. The conversation leaves listeners with a sense of possibility and the understanding that, with the right framework, a four-day workweek can lead to a more engaged and satisfied workforce.Takeaways: Taking care of your employees means treating them as individuals, not just cogs in a machine. Implementing a four-day work week requires a focus on essentialism and efficiency in work processes. To make the four-day work week effective, clear communication and expectations are crucial. Flexibility is key; employees appreciate autonomy to manage their time while still delivering results. The 180, 100 model balances work output and time, allowing for more personal time without sacrificing pay. Continuous monitoring and adapting to feedback ensures the success of the four-day work week initiative. Links for today's show:Morganne's Linked In PageGeear's websiteKent's Linked In PagePromoted Leader Playbook**Music for this podcast comes from the song Needle & Thread and is provided with permission by Pert' Near Sandstone. Check them out on PertNeaerSandstone.com and on all major streaming platforms.***Editing by Fynn Gentle / www.fynngentle.com