Franchise Spotlight: Michelle Rowan

Franchise Business Review and The International Franchise Association released a new study on employee engagement in the Franchise space. Here to share some key findings is Michelle Rowan, President and Chief Operating Officer of FBR.  Michelle is a franchise industry rock star and has insightful analysis of: *what is happening with employee satisfaction *the disappointing gender pay gap *the challenges of retention *the need to improve your culture now that Generation Z is on the front lines of your business!   Access the full report: Franchising@WORK Employee Engagement and Compensation Benchmark Study   Thanks to Social Joey, The Better Software Company, and AnswerConnect.