Franchising In The Age of AI episode artwork

EPISODE · Apr 12, 2026 · 24 MIN

Franchising In The Age of AI

from Dynamic Disruption · host Eulerity

In this episode of Dynamic Disruption, we sat down with Chad Palmer, CMO of United Franchise Group (UFG), one of the world's largest franchise development organizations. Chad pulls back the curtain on how UFG is harnessing AI and digital transformation not just to market franchises — but to fundamentally reimagine how they support franchisees, create brand synergy across 40+ diverse concepts, and stay ahead in a rapidly evolving landscape.

In this episode of Dynamic Disruption, we sat down with Chad Palmer, CMO of United Franchise Group (UFG), one of the world's largest franchise development organizations. Chad pulls back the curtain on how UFG is harnessing AI and digital transformation not just to market franchises — but to fundamentally reimagine how they support franchisees, create brand synergy across 40+ diverse concepts, and stay ahead in a rapidly evolving landscape.

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Franchising In The Age of AI

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In this episode of Dynamic Disruption, we sat down with Chad Palmer, CMO of United Franchise Group (UFG), one of the world's largest franchise development organizations. Chad pulls back the curtain on how UFG is harnessing AI and digital...

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