Franke & Eni: Coffee, Retail and Service Stations

The role of non-fuel products continues to grow across European service stations. In this episode of our podcast we talk about the profit centers outside of fuels, the new customer journey and the role of coffee in today’s business. To discuss this we are joined by Hans Jung, Senior Key Account Manager Germany & Austria at Franke Coffee Systems, and Gavin Ferchland, Head of Retail Sales and Retail Non-Oil at Eni Austria. The Swiss brand is a world leader in coffee systems for convenience stores and petrol stations while Eni is one of Europe’s most important fuel retailers.