Fraud vs. AI: The New Arms Race in Insurance

In this episode of FintechOS Evolv, Scott Thomson, Director of Insurance Industry Solutions at FintechOS, is joined by Matt Gilham, Advisor at WHITELK, to explore the evolving landscape of insurance fraud. They dive deep into how fraud detection has progressed over the last 20 years, AI's role in supporting and challenging the fight against fraud, and how insurers are adapting to new threats in the digital age. From motor and home insurance to emerging sectors like pet and travel, they discuss how fraudsters exploit vulnerabilities and what technologies are being developed to stay ahead. Scott and Matt also examine the concept of "fraud as a service" and its impact on the industry, along with how core platform providers like FintechOS are evolving to support insurers in their fraud prevention strategies. Tune in for a candid discussion on the tools, technologies, and strategies shaping the future of insurance fraud detection.