EPISODE · Apr 3, 2025 · 1H 20M
Frederick Szydlowski - Beyond Points: Creating Meaningful Loyalty Experiences in Hospitality
from Captive Conversations, The Hospitality Podcast · host CaptiveWiFI.com
🎙️ Episode 45 – Frederick Szydlowski, Co-Founder of Embargo In this episode of Captive Conversations, Adam sits down with Fred from Embargo to explore the gritty, real, and often hilarious journey from working at Joe & the Juice to building a loyalty platform used by 200K+ hospitality businesses. 🎯 What you’ll hear: Fred’s early career story: from basketball to slinging juices at 19 How he landed his first marketing role by sending a bold email (and a 20-page deck!) The Embargo origin story – and why “simple” loyalty still wins Real advice for hospitality brands on automation, CRM, and retention Why Embargo focuses on plug-and-play for QSRs and how it’s hitting 10M+ transactions 💡 A funny, insightful and practical episode for marketers, founders, and operators alike. 📌 Don’t forget to like, comment, and subscribe for more hospitality deep-dives. 🎧 Also available on YouTube, Spotify & Apple Podcasts #Embargo #HospitalityTech #LoyaltyCRM #CaptiveWiFi #QSRMarketing #TechForRestaurants #CaptiveConversations
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Frederick Szydlowski - Beyond Points: Creating Meaningful Loyalty Experiences in Hospitality
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