Friction, Consent, and the Illusion of Choice

When infrastructure fails — planes crash, systems freeze, rights vanish — suddenly everyone cares. Villanova’s Brett Frischmann rejoins Hearsay Culture to explain how tech design, digital contracts, and AI are wired for speed, not sense — and why that’s a problem. He calls for a radical rethink: more friction, less hype, and real consent — if that’s possible — in the digital world. From infinite scroll to forced arbitration, this episode exposes how platforms quietly control our choices — and what it’ll take to start regaining some control. “There’s often an emphasis on building new stuff. The latest, the greatest, […]