From Athlete to Wellness Leader: How Guest Experience in Hospitality Is Being Transformed | Lali Jochmann

What does a national swimmer, a bouncer in Zurich, and a personal trainer in Singapore have in common? A masterclass in people, performance, and showing up under pressure.In this episode, Alicia sits down with Lali Jochmann, a Swiss operations and commercial leader with 15+ years building premium, service-driven businesses across Asia and Europe. Lali is currently completing his MBA while running Alchemy Personal Training and PEAK Gym in Singapore, and he is now setting his sights on bringing a new vision of wellness and longevity into European hospitality.They talk about why athletes make exceptional hospitality professionals, what hotels are getting wrong about wellness, and why the gym in the basement with secondhand treadmills is no longer good enough. They also get into longevity, strength training as a leadership tool, and what a truly transformative guest experience could look like in the Swiss Alps.Lali is actively looking to join the right team in a DACH-based wellness hospitality company. If that sounds like you, find him on LinkedIn or Instagram at liftwithlali.Connect with Lali:LinkedIn: linkedin.com/in/lali-jochmann-24678494Instagram: @liftwithlaliFollow Alicia on LinkedIn for more real conversations on culture, careers, and the people shaping hospitality, travel, tourism, and startups:linkedin.com/in/aliciadickwahlberg