EPISODE · Oct 9, 2025 · 33 MIN
From Barista to Head of People Ops: The Skills That Transformed My Career
from The Plumm Pod · host Plumm
A career in HR isn’t about formal training, it’s about skills you already have.In today’s episode, Rosalinda Buttice shares her remarkable journey from barista to Head of People Operations at Pension B. She talks about how the skills she developed in hospitality have shaped her approach to leadership and people management in the world of HR.Key Takeaways:The power of interpersonal skills in leadership, from hospitality to HRHow leadership is the most transferable skill for success, and why it’s key to building trust within teamsWhy adaptability is crucial in the fast-paced world of HR, and how you can start practicing it todayThe importance of prioritisation in both hospitality and HR to stay ahead in a constantly changing environmentIf you’re ready to take your career to the next level, subscribe and share this episode with someone who needs to hear Rosalinda’s inspiring journey!Chapters:00:00:00 From Barista to HR00:01:59 The Importance of Mentorship00:04:03 What are Transferable Skills?00:06:22 Top Skills from Hospitality to HR00:08:07 Building Human Connections in HR00:09:33 The Power of Leadership00:11:43 Creating a Circle of Safety00:13:33 Leadership Skills Beyond the Workplace00:16:59 Skills Needed for the Future of HR00:18:12 How to Be More Adaptable in HR00:19:12 The Art of Prioritization00:23:20 Building Bridges Between Teams00:25:01 How to Influence Senior Stakeholders00:26:33 The Importance of Being Yourself00:29:01 The One Skill to Focus On Today00:30:50 Advice to My Younger Self00:32:05 Closing ThoughtsSubscribe, share and stay tuned for more insights.
What this episode covers
A career in HR isn’t about formal training, it’s about skills you already have.In today’s episode, Rosalinda Buttice shares her remarkable journey from barista to Head of People Operations at Pension B. She talks about how the skills she developed in hospitality have shaped her approach to leadership and people management in the world of HR.Key Takeaways:The power of interpersonal skills in leadership, from hospitality to HRHow leadership is the most transferable skill for success, and why it’s key to building trust within teamsWhy adaptability is crucial in the fast-paced world of HR, and how you can start practicing it todayThe importance of prioritisation in both hospitality and HR to stay ahead in a constantly changing environmentIf you’re ready to take your career to the next level, subscribe and share this episode with someone who needs to hear Rosalinda’s inspiring journey!Chapters:00:00:00 From Barista to HR00:01:59 The Importance of Mentorship00:04:03 What are Transferable Skills?00:06:22 Top Skills from Hospitality to HR00:08:07 Building Human Connections in HR00:09:33 The Power of Leadership00:11:43 Creating a Circle of Safety00:13:33 Leadership Skills Beyond the Workplace00:16:59 Skills Needed for the Future of HR00:18:12 How to Be More Adaptable in HR00:19:12 The Art of Prioritization00:23:20 Building Bridges Between Teams00:25:01 How to Influence Senior Stakeholders00:26:33 The Importance of Being Yourself00:29:01 The One Skill to Focus On Today00:30:50 Advice to My Younger Self00:32:05 Closing ThoughtsSubscribe, share and stay tuned for more insights.
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From Barista to Head of People Ops: The Skills That Transformed My Career
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