EPISODE · Mar 13, 2025 · 18 MIN
From Brand Voice to Guest Experience with Stacey Kane
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation
Send us Fan MailZack welcomes Stacey Kane, a fractional CMO for emerging and beyond brands, to discuss the importance of brand voice, guest experience, and tactical marketing strategies in the restaurant industry. With experience leading marketing efforts for multiple brands, Stacey shares how businesses can define their identity, engage guests, and use nostalgia to create memorable experiences.Zack and Stacey discuss:Why brand personality is the foundation of marketing successThe origin story approach to uncovering a restaurant’s mission and visionHow multi-generational guests demand more than a one-size-fits-all experienceTactical marketing ideas that can be implemented immediatelyThe importance of leveraging existing vendor capabilitiesFolow Stacey:https://www.linkedin.com/in/staceylkane/Thanks, Stacey!
What this episode covers
Send us Fan Mail Zack welcomes Stacey Kane, a fractional CMO for emerging and beyond brands, to discuss the importance of brand voice, guest experience, and tactical marketing strategies in the restaurant industry. With experience leading marketing efforts for multiple brands, Stacey shares how businesses can define their identity, engage guests, and use nostalgia to create memorable experiences. Zack and Stacey discuss: Why brand personality is the foundation of marketing successThe origin s...
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From Brand Voice to Guest Experience with Stacey Kane
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