From Break-Fix to Boardroom: Chris Day's Blueprint for MSPs

from Sunny's Silver Linings · host Sunny Kaila

In this compelling episode, MSP legend Chris Day shares his transformative journey from an IT services entrepreneur to a software visionary who helped solve the industry's biggest documentation problem. Join us as we discuss: Why a plumber role is a dangerous posture for an MSP and how to pivot to a strategic advisor. The birth of IT Glue: How solving a core business problem led to a multi-million-dollar software company. The importance of relentless perseverance and why the moment you're ready to quit is often when a miracle happens. How to go from a reactive "break-fix" mindset to building a strategic "growth loop." Navigating the AI revolution and becoming an "AI shepherd" for your clients. This is more than a conversation; it's a blueprint for building a high-impact, high-value business. Watch now and discover the keys to unlocking your next step altitude!

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This episode is 35 minutes long.

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This episode was published on August 21, 2025.

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