From Bullfighter to COO: Listen to How Ethan Farlow is Taking the Bull by its Horns at ComTech to Drive Operating Profitability

[email protected] | 212.731.4230 | Book an Appointment Here (34) Madhur Duggar | LinkedInIn this episode, we dive into the inspiring journey of Ethan Farlow, COO at Comtech Network Solutions. From his early days assembling computers and a stint as a professional bullfighter to leading operations at his family-run IT services firm, Ethan shares how he’s cracking the whip to drive operating profitability. Learn how ComTech leverages data, automation, and client-centric strategies to streamline operations, negotiate with vendors, and scale sustainably. Packed with actionable insights on standardization, hiring best practices, and the future role of AI in MSPs, this conversation is a must-listen for anyone looking to optimize their business for growth and efficiency. Topics discussed include:Ethan Farlow and Comtech Solutions: A Family LegacyDriving Efficiency Through StandardizationLeveraging Data for Vendor Negotiations - It's All About Confidence  Key Performance Indicators That Matter - Time per Endpoint per Month!Data-Driven Automation - Using Videos to Automate Workflows  Best Practices for Hiring - How to Attract the Right People  Offshoring: Current Views and Future Plans - Keeping All Options OpenCross-Selling and Upselling Through Data Analysis - Keep a Client Matrix Navigating the Future with AI - Mastering Unstructured DataAdvice for MSP Leaders - Know Your Cost to Push PriceMadhur Duggar is a Senior M&A Advisor at Excendio Advisors and focuses on IT ServicesReach out to Madhur at [email protected] or 212.731.4230  Book an Appointment with him on his LinkedIn at www.linkedin.com/in/madhur-duggarCheck out Excendio Advisors and our amazing content at www.excendio.comwww.linkedin.com/in/madhur-duggar