From Caboose to Product Manager: How Technical Writing is Reinventing Itself | State of Docs Podcast

Technical writing is changing fast — and not in the ways most people expect. In this episode of the State of Docs podcast, we talk with Sarah Dugan, GitBook's first dedicated technical writing and documentation lead, about the evolving role of technical writers in AI-powered products, how developer documentation is becoming a core driver of product success, and what it takes to build a documentation strategy that actually scales. Topics covered: AI in technical writing, docs as a product, measuring documentation impact, developer documentation best practices, and the future of the technical writer role. State of Docs is an annual research initiative tracking trends in technical writing, developer documentation, and knowledge management. This podcast releases the full conversations behind the report. Read the 2026 report here: https://www.stateofdocs.com/2026GitBook transforms documentation into an intelligent knowledge system that connects content, context, and AI — so your docs don’t just exist, they actively learn and get better over time.Learn more:✨ Get started for free: https://app.gitbook.com/join📚 Explore the docs: https://gitbook.com/docs🌐 Visit GitBook: https://gitbook.com