From Chatbots to Operators: AI Agents Move Into the Workflow

Claire and Peter break down the biggest AI stories from April 23—and the shared theme is clear: less conversation, more execution. OpenAI rolls out workspace agents for ChatGPT plans that can run end-to-end tasks across tools like Slack, Google Workspace, and Salesforce, raising new questions about governance, auditability, and safe handoffs. Google counters with new TPU chips and a major fund to accelerate agent deployments, while Tesla’s reported move to Intel’s 14A process signals shifting dynamics in AI chip supply. Microsoft deepens its infrastructure push in Australia with a national-capability framing around skills and security, and Meta faces scrutiny over workplace activity logging reportedly used to train office-task agents. Plus: AI-assisted secure development, enterprise engineering partnerships, and why leadership skills and oversight may be the real bottleneck as AI agents enter production.About Six & FlowSix & Flow is a digital transformation consultancy helping businesses adapt, grow, and thrive in a fast-changing world. We specialise in AI, CRM, and revenue operations, blending strategy, technology, and creativity to deliver measurable impact. From scaling startups to global enterprises, we partner with ambitious teams to unlock growth through smart automation, customer-centric marketing, and forward-thinking sales enablement. Learn more at sixandflow.com. Hosted on Acast. See acast.com/privacy for more information.