From Customer to Customer Success Manager

Vantaca Customer Success Manager Stacey Kruse joins Guilty by Association: The Vantaca Podcast to chat with co hosts Shelly DeAntonio and BD Snow about her experience with Vantaca both as a customer and an employee. Having personally experienced the implementation process for Vantaca while working at a community association management company, Kruse talks about how understanding where our clients are coming from has helped her in her role as a customer success manager. The Vantaca team also dives into change management, working through the different laws in each state, working remotely, and the best HOA violation she's seen.